"It takes weeks to find a good customer-seconds to lose one." "If we don't take care of our customers ...

  "Criticism, like rain, should be gentle enough to nourish a person's growth."

"Be kind and courteous to people on your way up,  because you might meet them on your way down."

"Life shrinks or expands in proportion to your courage than through wisdom." "Help is largely giving people courage."

"it's better to be silent and be considered a fool than to speak and remove all doubt."   "Silence is ...

"Each of us is trusted with our own conscience." "Conscience gets a lot of credit that belongs to cold feet."

"Life's battle don't always go to the strongest or the fastest person,  but sooner or later the person who wins ...

"Appreciate your competitors- they are your stimulus for change." "Concentrate your strengths against your competitor's weaknesses."

"Speech is silver; silence is golden." "There are no strangers in today's world of modern telecommunications."

"A commitment is a living thing not a dormant activity."   "The quality of your life will largely depend on ...